Quality Manager
The Quality Manager oversees all quality-related issues while leading teams in problem-solving techniques for continuous improvement, customer satisfaction, customer complaints, corrective actions, and all other quality issues.
This role maintains quality records and reports quality status to management; maintains customer compliance, corrective actions, and MRB processes.
Responsible for ISO-9001 and IATF16949 certifications and maintaining the QMS.
The Quality Manager represents quality interests in meetings, teams, and new product development projects.
Maintains world-class quality (customer PPM), drives for 100% on-time delivery, and ensures safety throughout the department.
Formulates and administers monthly/annual goals and objectives including budget.
Establish and maintain departmental KPI's.
Leads ISO9001:
2015 and IATF16949:
2016 compliance and is an internal audit process owner.
Establishes and maintains departmental work instructions consistent with ISO/IATF standards and procedures.
A key point of contact with customers on all quality-related issues including root cause analysis and corrective actions.
Responsible for managing PPAP process through customer delivery.
Directly manages all departmental personnel, conducts performance appraisals, administers disciplinary action as required.
Schedules and conducts regular staff meetings to review metrics.
Coordinates measurement system analysis activities - Gage R&R's, MSA's, etc.
Manages supplier quality, including supplier corrective actions, non-conformances, and PPAP activities.
Works with vendors to resolve product quality issues.
Leads the MRB team and dispositions suspect/non-conforming product.
Utilizes statistical-based software and quality tools for data analysis and problem-solving.
Responsible for obtaining and maintaining product certifications from approval bodies, e.
g.
, UL, DNV, ABS, etc.
Recommends improvements to quality functions and processes.
Validates and signs off on process changes affecting product quality.
Maintains all quality-related documentation including PFMEA, control plans, work instructions, etc.
Participates in new product development teams as the Quality representative.
Responsible for ensuring that product meets drawing specifications and customer expectations.
Ensures customer requirements are known, communicated, and met.
Proficient in cost of quality metrics, analysis, etc.
Ensures that plant and lab(s) have appropriate equipment/technology to perform needed measurements/tests including MSA studies.
Works with the Plant Manager to provide customer showroom appearance at all times.
May perform other duties as required.
KNOWLEDGE, SKILLS AND REQUIRED ABILITIES:
Strong customer focus (internal/external) Working knowledge of algebra and statistics, including SPC Excellent computer skills.
Advanced written and verbal communication skills.
Ability to make presentations before internal and external management groups.
Problem-solving and root cause analysis tools.
Complete understanding of quality tools and concepts:
FMEA's, control plans, 8D methodology, PPAP's, ISO9001 and IATF16949.
EDUCATION AND
Experience:
Bachelor of Science in Engineering or Management, similar field, or 5
years relevant Quality Control experience; 3
years supervisory experience.
CQE, CQM preferred.
Experience working with automotive customers and/or knowledge of automotive quality tools (PPAP's, APQP, FMEA's, 8D Corrective Action process, etc.
) Lead auditor certification for ISO9001 / IATF16949 or qualified by internal training and/or experience required.
5
years of manufacturing experience preferable in plastic injection molding.
Previous experience with writing SOP (Standard Operating Procedures) and WI (Work Instructions) for all functions.
Strong process and quality improvement experience with knowledge of 6-Sigma, Kaizen, Lean, SPC and Process Control.
PI226935691 Recommended Skills Algebra Auditing Automotive Industry Business Process Improvement Certified Quality Engineer Communication Estimated Salary: $20 to $28 per hour based on qualifications.
This role maintains quality records and reports quality status to management; maintains customer compliance, corrective actions, and MRB processes.
Responsible for ISO-9001 and IATF16949 certifications and maintaining the QMS.
The Quality Manager represents quality interests in meetings, teams, and new product development projects.
Maintains world-class quality (customer PPM), drives for 100% on-time delivery, and ensures safety throughout the department.
Formulates and administers monthly/annual goals and objectives including budget.
Establish and maintain departmental KPI's.
Leads ISO9001:
2015 and IATF16949:
2016 compliance and is an internal audit process owner.
Establishes and maintains departmental work instructions consistent with ISO/IATF standards and procedures.
A key point of contact with customers on all quality-related issues including root cause analysis and corrective actions.
Responsible for managing PPAP process through customer delivery.
Directly manages all departmental personnel, conducts performance appraisals, administers disciplinary action as required.
Schedules and conducts regular staff meetings to review metrics.
Coordinates measurement system analysis activities - Gage R&R's, MSA's, etc.
Manages supplier quality, including supplier corrective actions, non-conformances, and PPAP activities.
Works with vendors to resolve product quality issues.
Leads the MRB team and dispositions suspect/non-conforming product.
Utilizes statistical-based software and quality tools for data analysis and problem-solving.
Responsible for obtaining and maintaining product certifications from approval bodies, e.
g.
, UL, DNV, ABS, etc.
Recommends improvements to quality functions and processes.
Validates and signs off on process changes affecting product quality.
Maintains all quality-related documentation including PFMEA, control plans, work instructions, etc.
Participates in new product development teams as the Quality representative.
Responsible for ensuring that product meets drawing specifications and customer expectations.
Ensures customer requirements are known, communicated, and met.
Proficient in cost of quality metrics, analysis, etc.
Ensures that plant and lab(s) have appropriate equipment/technology to perform needed measurements/tests including MSA studies.
Works with the Plant Manager to provide customer showroom appearance at all times.
May perform other duties as required.
KNOWLEDGE, SKILLS AND REQUIRED ABILITIES:
Strong customer focus (internal/external) Working knowledge of algebra and statistics, including SPC Excellent computer skills.
Advanced written and verbal communication skills.
Ability to make presentations before internal and external management groups.
Problem-solving and root cause analysis tools.
Complete understanding of quality tools and concepts:
FMEA's, control plans, 8D methodology, PPAP's, ISO9001 and IATF16949.
EDUCATION AND
Experience:
Bachelor of Science in Engineering or Management, similar field, or 5
years relevant Quality Control experience; 3
years supervisory experience.
CQE, CQM preferred.
Experience working with automotive customers and/or knowledge of automotive quality tools (PPAP's, APQP, FMEA's, 8D Corrective Action process, etc.
) Lead auditor certification for ISO9001 / IATF16949 or qualified by internal training and/or experience required.
5
years of manufacturing experience preferable in plastic injection molding.
Previous experience with writing SOP (Standard Operating Procedures) and WI (Work Instructions) for all functions.
Strong process and quality improvement experience with knowledge of 6-Sigma, Kaizen, Lean, SPC and Process Control.
PI226935691 Recommended Skills Algebra Auditing Automotive Industry Business Process Improvement Certified Quality Engineer Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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